ARRIVAL INSTRUCTIONS
RETURN INSTRUCTIONS
13-17 East 54th Street, New York, NY, USA
The garage has one entrance on 54th Street between 5th Avenue and Madison Avenue.
Scan your barcode at the box with the red flashing light. Hold your barcode 2 inches from the reader until the gate opens. Do not pull a ticket. Park anywhere that is not marked reserved. Upon exit, scan your barcode again at the box with red flashing light. The gate will open and you are on your way!
Note: You cannot purchase additional reservations to extend your parking time once you have already entered the garage. Oversized vehicles will be charged an additional $7 fee upon exiting.
Plans change. We get it. Receive a full refund up to the day before your reservation begins. You can cancel your spot by dropping an email to [email protected]. If anything about your experience goes away, let us know and we’ll make it right.
Yes, it’s easy to extend your ParkRoll parking reservation right from the app. Simply hit “extend parking” on your ParkRoll application and choose a new end time. If there is an additional charge, the application will prompt you to agree before finalising your reservation. ParkRoll reservations are made to work for your life. They can be extended to last as long as your night takes you!